Terms of Service
Free Shipping Offers
Free shipping offers are for domestic ground shipment within the continental US only. A reduced shipping rate is applied to Hawaii, Alaska and Puerto Rico.
Express orders received before 1:00 PM Eastern Standard Time normally ship the same day. Other orders normally ship within one to two business days from the time that the order is placed. Please be aware that orders are shipped from our warehouse in Michigan. If you live in California, you can expect your order in 5 business days from the day it ships.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page you will be shown what the cost of shipping will be and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
If you are not fully satisfied with your purchase, you may request a full refund of the purchase within 30 days.
Late or missing refunds (if applicable)
There is often some processing time before a refund is posted.
If you have not received your refund within 5 business days, please contact us at
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Returns Department, 807 Airport Access Road, Unit D, Traverse City, Michigan US 49686.
To return this merchandise, please ship to Returns Department, 807 Airport Access Road, Unit D, Traverse City, MI 49686. Please include a copy of the packing list with the shipment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee, but you still will have to pay return shipping.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.